Exam Salesforce-Certified-Administrator Topic 5 Question 35 Discussion

Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 35
Topic #: 5
The administrator for AW Computing is working with a user who is having trouble logging in tosalesforce.
What should the administrator do to identify why the user is unable to login?

Suggested Answer: D Vote an answer

Explanation
The login history is a tool thatallows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform, application, and login type.
Administrators can use this tool to identify why a user is unable to loginto Salesforce by checking for any failed login attempts and their corresponding error messages or reasons.
References:https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5

by Baron at Oct 08, 2026, 05:54 AM

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