Microsoft MB2-868 Exam Information and Actual Questions

  • Exam Code/Number: MB2-868
  • Exam Name/Title: Microsoft Dynamics CRM 2011 Applications
  • Certification Provider: Microsoft
  • Corresponding Certification: Dynamics GP 2011
  • Exam Questions: 102
  • Updated On: Jul 24, 2026

MB2-868
FREE EXAM DUMPS QUESTIONS & ANSWERS

Microsoft
MB2-868 Exam
Microsoft Dynamics CRM 2011 Applications

View MB2-868 actual exam questions, answers and explanations for free.

Go To MB2-868 Questions

All the information you need to pass Microsoft Dynamics CRM 2011 Applications MB2-868 exam and free practice exam verified by ExamDiscuss exam experts.

Microsoft MB2-868 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics CRM 2011 Applications
Exam Number:MB2-868
Exam Duration:90–120
Related Certifications:MB2-866 Microsoft Dynamics CRM 2011 Customization and Configuration
MB2-867 Microsoft Dynamics CRM 2011 Installation and Deployment
MB2-876 Extending Microsoft Dynamics CRM 2011
Passing Score:700 / 1000
Exam Price:USD 150
Certificate Validity Period:Retired, no active validity
Available Languages:English, French, German, Italian, Japanese, Russian, Spanish, Portuguese (Brazil), Chinese (Simplified)
Exam Format:Multiple Choice, Multiple Select, Scenario-Based Questions
Real Exam Qty:75–102
Recommended Training:Microsoft Dynamics CRM 2011 Applications Official Study Guide
Microsoft Official Training Course 80294A
Exam Registration:Pearson VUE Registration
Sample Questions:Microsoft MB2-868 Sample Questions
Exam Way:Proctored onsite at authorized test centers; online proctoring not available
Pre Condition:No official prerequisites; recommended hands-on experience with Microsoft Dynamics CRM 2011
Official Syllabus URL:https://learn.microsoft.com/en-us/previous-versions/microsoft-certification/mb2-868

Microsoft MB2-868 Exam Syllabus Topics:

SectionWeightObjectives
Managing Sales Applications30%- Manage leads and lead qualification
- Manage opportunities and sales pipeline
- Work with accounts and contacts
- Use products, price lists, quotes, orders, and invoices
- Set up and track sales goals
Managing Marketing Automation Applications27%- Create and manage campaigns
- Manage marketing lists
- Work with campaign responses
- Use sales literature and marketing collateral
Managing Service Management Applications24%- Create and manage service cases
- Work with service dashboards and reports
- Use knowledge base articles
- Manage contracts and entitlements
Managing Service Scheduling Applications19%- Understand service scheduling concepts
- Schedule, reschedule, and manage service activities
- Resolve scheduling conflicts
- Set up sites, facilities, equipment, and resources
- Create and configure services and selection rules


0
0
0
10