Microsoft MB2-185 Exam Information and Actual Questions

MB2-185
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Microsoft
Exam Name:	Microsoft CRM Customization v.1.2
Exam Number:	MB2-185
Available Languages:	English
Passing Score:	700/1000
Related Certifications:	Microsoft Dynamics CRM Microsoft Dynamics CRM Configuration Microsoft Dynamics CRM Development
Real Exam Qty:	40-60
Certificate Validity Period:	Retired / no longer actively offered
Exam Format:	Multiple choice, Case studies, Scenario-based questions
Exam Price:	$165 USD (historical; may vary by region)
Exam Duration:	120-180
Recommended Training:	Dynamics CRM Documentation (legacy concepts) Microsoft Learn (Dynamics content)
Exam Registration:	Microsoft Certification (Legacy / Archive) Pearson VUE Microsoft Exams
Sample Questions:	Microsoft MB2-185 Sample Questions
Exam Way:	Proctored exam delivered via Pearson VUE (historically onsite or authorized testing centers)
Pre Condition:	Recommended experience with Microsoft Dynamics CRM (v1.0–v1.2 era) and basic understanding of CRM data modeling and business processes.
Official Syllabus URL:	https://learn.microsoft.com/

Section	Objectives
Topic 1: Solutions and Deployment	- Solution management 1. Packaging and deployment concepts 2. Managed vs unmanaged solutions
Topic 2: Microsoft Dynamics CRM Platform Fundamentals	- CRM architecture and components 1. System vs custom entities 2. Core CRM entities and data model
Topic 3: Business Process Automation	- Workflows 1. Business process flows (legacy CRM concepts) 2. Workflow rules and logic
Topic 4: Customization and Configuration	- Entity customization 1. Forms and form customization 2. Fields and data types 3. Relationships (1:N, N:N) - System configuration 1. Security roles and privileges 2. Business units and teams
Topic 5: Data Management	- Data import and export 1. Duplicate detection 2. Data migration tools