Microsoft MB2-184 Exam Information and Actual Questions

  • Exam Code/Number: MB2-184
  • Exam Name/Title: Microsoft CRM Installation and Configuration V.1.2
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Business Solutions
  • Exam Questions: 275
  • Updated On: Jul 22, 2026

MB2-184
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Microsoft
MB2-184 Exam
Microsoft CRM Installation and Configuration V.1.2

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Microsoft MB2-184 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft CRM Installation and Configuration V.1.2
Exam Number:MB2-184
Passing Score:700/1000
Exam Format:Multiple Choice, Scenario-Based
Exam Duration:90–120
Exam Price:$125–$150 USD
Certificate Validity Period:Retired, no longer active
Real Exam Qty:60–75
Available Languages:English, French, German, Spanish
Related Certifications:Microsoft Business Solutions CRM
Recommended Training:Microsoft CRM 1.2 Documentation
Exam Registration:Pearson VUE (No longer available)
Microsoft Learn (Historical Reference)
Sample Questions:Microsoft MB2-184 Sample Questions
Exam Way:Previously delivered via Pearson VUE test centers; now retired
Pre Condition:None required; recommended familiarity with Windows Server, SQL Server, and Active Directory
Official Syllabus URL:https://learn.microsoft.com/en-us/previous-versions/msdn10/bb676084(v=msdn.10)

Microsoft MB2-184 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configuration and Customization25%- Customization Basics
  • 1. Entities and Attributes
    • 2. Forms and Views
      • 3. Business Units
        - System Settings
        • 1. Security Roles and Permissions
          • 2. Organizational Units
            • 3. Email Integration
              Topic 2: Maintenance and Troubleshooting20%- Troubleshooting
              • 1. Log Analysis
                • 2. Connectivity Issues
                  • 3. Installation Errors
                    - System Administration
                    • 1. Performance Monitoring
                      • 2. Backup and Restore
                        • 3. Upgrade to Version 1.2
                          Topic 3: Planning and Architecture25%- Deployment Planning
                          • 1. Server Roles
                            • 2. Security Planning
                              • 3. Network Topology
                                - System Requirements
                                • 1. Hardware and Software
                                  • 2. SQL Server 2000 Configuration
                                    • 3. Active Directory Integration
                                      Topic 4: Installation Procedures30%- Post-Installation Setup
                                      • 1. Configuration Wizard
                                        • 2. License Activation
                                          • 3. Database Setup
                                            - Server Installation
                                            • 1. Small Business Server
                                              • 2. Component Installation Order
                                                • 3. Windows 2000/2003 Server


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