Exam AB-620 Topic 1 Question 55 Discussion

Actual exam question for Microsoft's AB-620 exam
Question #: 55
Topic #: 1
You need to configure the agent in Copilot Studio to use internal and external partner knowledge sources to answer user questions about the airline services.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Suggested Answer: A,D Vote an answer

A . Use a Microsoft Graph connector to index the partner's travel advisory content. Microsoft 365 Copilot connectors-formerly called Microsoft Graph connectors-index non-Microsoft enterprise content into Microsoft Graph, making it available for semantic knowledge grounding and citations. Microsoft Learn: Copilot connectors D . Add the internal policy documents as a knowledge source. The SharePoint PDFs and policy documents should be connected as agent knowledge so generative answers can retrieve and summarize the relevant content. This is scalable and avoids manually maintaining document-specific topics. Microsoft Learn: SharePoint knowledge sources B violates the requirement to avoid manually authored Q&A topics. C could produce ungrounded responses from unapproved public sources and would not satisfy the airline's accuracy, security, or compliance requirements.

by Bertha at Jul 31, 2026, 02:59 AM

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