EXIN ITIL Exam Information and Actual Questions

  • Exam Code/Number: ITIL
  • Exam Name/Title: ITIL Foundation (V4)
  • Certification Provider: EXIN
  • Corresponding Certification: Exin Certification
  • Exam Questions: 505
  • Updated On: Sep 19, 2026

ITIL
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EXIN
ITIL Exam
ITIL Foundation (V4)

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All the information you need to pass EXIN ITIL Foundation (V4) ITIL exam and free practice exam verified by ExamDiscuss exam experts.

EXIN ITIL Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL® 4 Foundation
Exam Number:ITILFND_V4
Related Certifications:ITIL 4 Strategic Leader
ITIL 4 Managing Professional
Passing Score:65% (26/40)
Exam Price:$314 - $385 USD
Exam Duration:60 (75 for non-native language)
Available Languages:English, Japanese, Spanish, Polish, Portuguese, German, French, Chinese, Dutch, Italian
Certificate Validity Period:3 years
Exam Format:Objective test questions, Closed book, Multiple choice
Real Exam Qty:40
Recommended Training:EXIN ITIL 4 Foundation Training
Exam Registration:EXIN Official Registration
PeopleCert Exam Booking
Sample Questions:EXIN ITIL Sample Questions
Exam Way:Online proctored or at accredited test centers
Pre Condition:No formal prerequisites; recommended for IT professionals, business managers, and service delivery staff
Official Syllabus URL:https://www.exin.com/en/certifications/itil/itil-4-foundation

EXIN ITIL Exam Syllabus Topics:

SectionWeightObjectives
Four Dimensions of Service Management18%- Information and technology
- Organizations and people
- Value streams and processes
- Partners and suppliers
ITIL Service Value System20%- Service value chain
- Practices
- Continual improvement
- Governance
- Guiding principles
ITIL Management Practices17%- General management practices
  • 1. Information security management
    • 2. Continual improvement
      • 3. Relationship management
        - Technical management practices
        • 1. Deployment management
          • 2. Release management
            - Service management practices
            • 1. Incident management
              • 2. Service level management
                • 3. Problem management
                  Service Value Chain Activities15%- Improve
                  - Engage
                  - Design and transition
                  - Plan
                  - Deliver and support
                  - Obtain/build
                  Key Concepts of Service Management12%- Products and services, service offerings
                  - Stakeholders: customers, users, sponsors, providers
                  - Value, value co-creation, service, service management
                  Guiding Principles18%- Focus on value
                  - Collaborate and promote visibility
                  - Keep it simple and practical
                  - Progress iteratively with feedback
                  - Think and work holistically
                  - Optimize and automate
                  - Start where you are


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