Exam ITIL Topic 1 Question 308 Discussion

Actual exam question for EXIN's ITIL exam
Question #: 308
Topic #: 1
A consultant has made two recommendations to you in a report:
1.To include legal terminology in your Service Level Agreements (SLAs)
2.It is not necessary to be able to measure all the targets in an SLA
Which of the recommendations conform to Service Level Management good practice?

Suggested Answer: A Vote an answer

by Alva at Aug 21, 2026, 03:26 AM

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