700-805
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Cisco
700-805 Exam
Cisco Renewals Manager
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To earn the Cisco Renewals Manager certification, candidates must pass the 700-805 exam, which consists of 60 questions that must be completed within 90 minutes. 700-805 exam covers a range of topics, including Cisco's renewal policies and processes, the features and benefits of Cisco's products and services, and the best practices for managing renewals and subscriptions. Cisco Renewals Manager certification is ideal for professionals who work in sales, customer service, or account management roles and who are responsible for managing the renewals of Cisco products and services.
| Topic | Details |
|---|
| Topic 1 | - Identify steps to process exceptions or non-standard elements of a renewal quote
- Assess the financial and service impacts of on-time and delayed renews
|
| Topic 2 | - Explain the CX Portfolio (including newly introduced offers)
- Explain the value of the products, solutions and services to meet business objectives
|
| Topic 3 | - Identify the steps for developing a renewal quote
- Identify the steps for processing an order
|
| Topic 4 | - Identify the RM responsibilities within the Success Plan
- Describe the key recurring revenue financial terms
|
| Topic 5 | - Explain the deal management (example: CCW) process
- Describe the components of a Success Plan
|
| Topic 6 | - Perform an end-to-end renewals motion with the customer, in a partnership with the account team
|
| Topic 7 | - Describe the measurements of success for the RM role
- Describe contract elements that drive value for customers
|
| Topic 8 | - Identify recommended actions for contract success
- Describe the customer’s procurement process
- Explain Smart Accounts and Smart Licensing
|
| Topic 9 | - Determine the impact of renewals related to Cisco and other products on the company's metrics
- Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
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