Free ADM-201 Questions for Salesforce ADM-201 Exam

Question #1

A VP of sales needs to report on records owned by individuals in various parts of the role hierarchy. The organization-wide default is set to Private. What should a Platform Administrator configure to achieve this?

A. Restriction Rules

B. Permission Sets

C. Sharing Rules

D. Field-Level Security

Discussion 0

Correct Answer: C Vote an answer

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Question #2

A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field? 99

A. Existing field values will be deleted.

B. Changing Auto Number field to Text is prevented.

C. Existing field values will be converted.

D. Existing field values will remain unchanged.

Discussion 0

Correct Answer: D Vote an answer

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Question #3

Cloud Kicks has an administrator team that manages the org. The company has asked for a small subset of leadership users to have Modify All access, like the administrators have. How should the administrator team accomplish this?

A. Assign the standard System Administrator profile to the leadership users that includes the Modify All access.

B. Clone the standard User profile to the leadership users and assign a Modify All role to grant access.

C. Assign the standard Platform User profile to the leadership users and edit the permissions to Modify All access.

D. Assign the standard User profile to the leadership users and add a custom permission set with Modify All access.

Discussion 0

Correct Answer: D Vote an answer

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Question #4

An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app.
Which two types of pages should a Platform Administrator build and customize using the Lightning App Builder?

A. Record page

B. Dashboard page

C. User page

D. App page

Discussion 0

Correct Answer: A,D Vote an answer

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Question #5

A user is unable to relate a task to the Course custom object. What should a Platform Administrator do to allow tasks to be related to courses?

A. Create a sharing rule for the Course object to grant the user Read/Write access.

B. Add the Open Activities related list to the Course page layout.

C. Select Allow Activities on the Course object in Object Manager.

D. Update the user's profile to grant them Edit access to the Task object.

Discussion 0

Correct Answer: C Vote an answer

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Question #6

A Platform Administrator is adding a new topic to an agent. What is best practice for topic instructions? 70

A. Keep instructions as minimal as possible to reduce agent latency.

B. Add business-specific language rather than plain language.

C. Include an extended list of example user questions so the agent can learn from patterns.

D. Write the instructions generically to allow the agent maximum flexibility in its reasoning.

Discussion 0

Correct Answer: C Vote an answer

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Question #7

Northern Trail Outfitters wants emails received from customers to generate cases automatically. How should a Platform Administrator ensure that the emails are sent to the correct queue?

A. Utilize a flow to identify the correct queue and assign the case.

B. Use a custom email service to set the owner of the case upon creation.

C. Create an escalation rule to send cases to the correct queue.

D. Configure Email-to-Case so emails are delivered to the correct queue.

Discussion 0

Correct Answer: D Vote an answer

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Question #8

A Platform Administrator at Cloud Kicks received a request from the head of sales operations to create a process in which opportunities must be validated by specific team leaders based on a mix of criteria. When the administrator analysed the list of criteria, they found that there were 30 potential sets of criteria that would identify the proper person to route the request to. How should the administrator fulfill this request?

A. Use a screen flow to allow the seller to input the criteria in a form that is then sent to the appropriate leader.

B. Create a record triggered flow orchestration to properly route the requests.

C. Create a button on the opportunity that brings up an email template to send to the correct leader.

D. Create an approval process with specific entry criteria and approval steps for each of the sets of criteria specified.

Discussion 0

Correct Answer: D Vote an answer

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Question #9

A Platform Administrator at Universal Containers has a screen flow that helps users create new leads. When Lead Source is " Search Engine " , the administrator needs to require the user to choose a specific search engine from a picklist. If Lead Source is not " Search Engine " , this picklist should be hidden. What is the most efficient way for the administrator to complete this requirement?

A. Use Assignment elements; one for when Lead Source is " Search Engine " and one for everything else.

B. Configure a picklist for Specific Search Engine, and use a validation rule to conditionally show only when Lead Source is " Search Engine " .

C. Use a conditional filter in the screen element to only show the Specific Search Engine field only when Lead Source is " Search Engine " .

D. Create a picklist for Specific Search Engine, and set conditional visibility so that it is only shown when Lead Source is " Search Engine " .

Discussion 0

Correct Answer: D Vote an answer

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Question #10

What is an Agentforce use case in a sales organization?

A. Generating cold calls

B. Automating Lead Qualification

C. Automating all marketing content

D. Providing basic web bot chats

Discussion 0

Correct Answer: B Vote an answer

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Free ADM-201 Questions for Salesforce Certified Administrator ADM-201 Exam as PDF & Practice Test Engine

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