Exam 2V0-17.25 Topic 3 Question 137 Discussion
Actual exam question for VMware's 2V0-17.25 exam
Question #: 137
Topic #: 3
Question #: 137
Topic #: 3
An administrator is unable to log in to the SDDC Manager UI on their local workstation. After entering the correct URL, the login page does not load and the administrator is unable to enter their credentials in order to view the SDDC Manager inventory. They confirm that the SDDC Manager appliance responds to a ping command from their local workstation against both its FQDN and IP address.
After checking the VM console of the SDDC Manager appliance in the management vCenter UI, they determine that the operating system is online and they can log in to it with the relevant administrator level accounts.
What two actions could the administrator take whilst logged in to the SDDC Manager VM via the VM console to help identify the root cause of the UI not loading? (Choose two.)
After checking the VM console of the SDDC Manager appliance in the management vCenter UI, they determine that the operating system is online and they can log in to it with the relevant administrator level accounts.
What two actions could the administrator take whilst logged in to the SDDC Manager VM via the VM console to help identify the root cause of the UI not loading? (Choose two.)
Suggested Answer: C,E Vote an answer
Comprehensive and Detailed Explanation From Exact Extract:
According to the VMware Cloud Foundation 5.2 Administration Guide and troubleshooting documentation, when the SDDC Manager UI does not load even though the appliance is reachable and online, administrators should check both the health of services and the system resources. Here's the detailed reasoning and exact documentation extracts:
Option C: Verify the health of the SDDC Manager services using the command sos --get-vcf-services- summary.
Official documentation states:
"You can check the status of SDDC Manager services by running the sos command on the SDDC Manager VM. This command provides a summary of all SDDC Manager services and their current state.
If any service is stopped or unhealthy, this may prevent the UI from loading." Reference: VMware Cloud Foundation 5.2 Administration Guide - Troubleshooting SDDC Manager Option E: Verify that there is free disk space remaining using the command df -h.
Official documentation specifies:
"If the SDDC Manager appliance runs out of disk space, the UI and related services may become unresponsive. Use the df -h command to check for available disk space on the appliance." Reference: VMware Cloud Foundation 5.2 Administration Guide - SDDC Manager Appliance Health Why Not the Other Options?
Option A: Port 80 is not used for the SDDC Manager UI; the UI listens on port 443 (HTTPS).
Option B and D: Restarting the network adapter or services without first identifying the root cause is not a recommended troubleshooting step according to the official documentation.
Summary:
The administrator should check the SDDC Manager services health (C) and ensure there is free disk space (E) on the appliance, as recommended by the VMware official documentation for troubleshooting UI access issues in VMware Cloud Foundation 5.2.
According to the VMware Cloud Foundation 5.2 Administration Guide and troubleshooting documentation, when the SDDC Manager UI does not load even though the appliance is reachable and online, administrators should check both the health of services and the system resources. Here's the detailed reasoning and exact documentation extracts:
Option C: Verify the health of the SDDC Manager services using the command sos --get-vcf-services- summary.
Official documentation states:
"You can check the status of SDDC Manager services by running the sos command on the SDDC Manager VM. This command provides a summary of all SDDC Manager services and their current state.
If any service is stopped or unhealthy, this may prevent the UI from loading." Reference: VMware Cloud Foundation 5.2 Administration Guide - Troubleshooting SDDC Manager Option E: Verify that there is free disk space remaining using the command df -h.
Official documentation specifies:
"If the SDDC Manager appliance runs out of disk space, the UI and related services may become unresponsive. Use the df -h command to check for available disk space on the appliance." Reference: VMware Cloud Foundation 5.2 Administration Guide - SDDC Manager Appliance Health Why Not the Other Options?
Option A: Port 80 is not used for the SDDC Manager UI; the UI listens on port 443 (HTTPS).
Option B and D: Restarting the network adapter or services without first identifying the root cause is not a recommended troubleshooting step according to the official documentation.
Summary:
The administrator should check the SDDC Manager services health (C) and ensure there is free disk space (E) on the appliance, as recommended by the VMware official documentation for troubleshooting UI access issues in VMware Cloud Foundation 5.2.
by de at Sep 18, 2025, 09:40 AM
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de
2025-09-18 09:41:34de
2025-09-18 09:40:49Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
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