Free OG0-061 Questions for The Open Group IT4IT Part 1 OG0-061 Exam as PDF & Practice Test Engine

Question #1

What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?

A. Problem

B. Service Level

C. Diagnostics & Remediation

D. Event

Discussion 0

Correct Answer: A Vote an answer

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Question #2

What are functional components?

A. They are the smallest standalone technology units that are useful to IT service provider

B. They represent the output of the Requirement to Deploy value stream

C. They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone

D. They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream

Discussion 0

Correct Answer: A Vote an answer

Question #3

Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?

A. The investment in each service is quantified in the service portfolio; software license percentage is use

B. The percentage of automated tests; arrival and departure rate for work

C. Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change

D. Increase automatically remediated Events; increase the percentage of Events correlated to a business service

Discussion 0

Correct Answer: A Vote an answer

Question #4

Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.

A. the set of functional components used by every IT department, supporting the IT service backbone

B. an economic framework describing how businesses produce value

C. the series of value-adding activities that every IT department should perform

D. the IT service lifecycle as represented by its data objects and how they flow across IT management systems

Discussion 0

Correct Answer: C Vote an answer

Question #5

How does the IT4IT Reference Architecture use the value stream concept?

A. To support predictable, sequential, waterfall approaches to IT service delivery

B. In order to be compliant with the Value Chain concept of Michael Porter

C. As a way of grouping functionality to provide context for where value is being created and delivered

D. As a macro-process and capability architecture to provide context for IT value delivery and operations

Discussion 0

Correct Answer: C Vote an answer

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