Free CSA Questions for ServiceNow Certified System Administrator CSA Exam as PDF & Practice Test Engine

  • Exam Code/Number: CSA
  • Exam Name/Title: ServiceNow Certified System Administrator
  • Certification Provider: ServiceNow
  • Corresponding Certification: Certified System Administrator
  • Exam Questions: 528
  • Updated On: Jul 03, 2026
What records are used to track cross-scope applications that request access to an application?
Correct Answer: A Vote an answer
If users would like to locate and assign a task to themselves in the Platform, What action could they perform from the list view to make the assignment?
Choose 2 answers
Correct Answer: C,E Vote an answer
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Where can Admins check which release is running on an ServiceNow instance?
Correct Answer: B Vote an answer
FILL IN THE BLANK
_______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.
Correct Answer:
ServerAserveris acomputer program running as a service, aphysical machinededicated to executing services, or asystem running a database.Types of Servers in ServiceNow & IT Infrastructure:Application Server- Runs the ServiceNow application logic and processes user requests.Database Server- Stores and manages the ServiceNow database, where all records and configurations are maintained.Web Server- Handles HTTP
/HTTPS requests and delivers web pages to users.InServiceNow's cloud-based architecture, theserver infrastructureis maintained by ServiceNow and hosted inhighly secure data centersworldwide.References from Certified System Administrator (CSA) Documentation:ServiceNow Docs: Understanding ServiceNow Cloud Infrastructure
https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/platform-overview/concept/servicenow-cloud-architecture.html
A graphical view of relationships among tables is a < blank > .
Correct Answer: A Vote an answer
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
Correct Answer: C Vote an answer
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What section on the notes tab, shows the history of the work documented on the record?
Correct Answer: B Vote an answer
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What are the main UI component(s) of the ServiceNow Platform?
Correct Answer: A,B,E Vote an answer
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The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch between user accounts, without logging out and back in?
Correct Answer: A Vote an answer
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Which actions would you take to edit the title on an application menu? (Choose 2 answers)
Correct Answer: A,C Vote an answer
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