ServiceNow CIS-ITSM日本語 Exam Information and Actual Questions

  • Exam Code/Number: CIS-ITSM日本語
  • Exam Name/Title: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
  • Certification Provider: ServiceNow
  • Corresponding Certification: CIS-Service Management
  • Exam Questions: 200
  • Updated On: Sep 05, 2026

CIS-ITSM日本語
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ServiceNow
CIS-ITSM日本語 Exam
Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)

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All the information you need to pass ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) CIS-ITSM日本語 exam and free practice exam verified by ExamDiscuss exam experts.

ServiceNow CIS-ITSM certification exam is available globally and can be taken online or at a testing center. CIS-ITSM-JPN exam fee varies by location, and candidates can register for the exam through the ServiceNow certification portal. ServiceNow also provides training courses and study materials to help candidates prepare for the exam. The training courses cover the exam topics in detail and provide hands-on experience with ServiceNow ITSM applications.

ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Basic and advanced features in baseline installation of the current release
  • Relationships among application tables
Topic 2
  • Functionality and features added or changed in the current release
  • Key Performance Indicators and Benchmarks
Topic 3
  • Implementation solutions that work in conjunction with baseline application functionality
  • Integration capabilities
Topic 4
  • Primary application components (Script Includes, Business Rules, etc.)
  • State model and default process flow
Topic 5
  • Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainability
Topic 6
  • Selection of appropriate features and functions to meet business requirements
  • Roles and default Access Controls

Reference: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

ServiceNow is a cloud-based platform that provides enterprise-level IT service management (ITSM) solutions. It is widely used by organizations to streamline their IT processes and improve their overall efficiency. To ensure that professionals working with ServiceNow are equipped with the necessary skills and knowledge to implement and manage ITSM solutions effectively, ServiceNow offers a comprehensive certification program. One of the most in-demand certifications in this program is the CIS-ITSM (Certified Implementation Specialist - IT Service Management) Certification Exam.

ServiceNow CIS-ITSM日本語 Exam Overview:

Certification Vendor:ServiceNow
Exam Name:Certified Implementation Specialist - IT Service Management
Exam Number:CIS-ITSM
Related Certifications:CIS-SM (Service Mapping)
CIS-CSD (Service Desk)
CIS-FSM (Field Service Management)
CIS-CSM (Customer Service Management)
CSA (Certified System Administrator)
Exam Format:Multiple Select, Scenario-based, Multiple Choice
Passing Score:70%
Certificate Validity Period:2 years (requires recertification)
Real Exam Qty:65-80
Exam Price:USD $150-200
Available Languages:German, Japanese, English
Exam Duration:90-120
Sample Questions:ServiceNow CIS-ITSM日本語 Sample Questions
Exam Way:Online proctored exam through ServiceNow Training Portal or authorized Pearson VUE testing centers
Pre Condition:Recommended: ServiceNow Certified System Administrator (CSA) certification and practical experience implementing ITSM processes on the ServiceNow platform
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist-it-service-management.html

Topics to Cover

ServiceNow CIS-ITSM exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.

Following are the major modules, learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.

  • Incident Management: 25%
  • Knowledge Management: 10%
  • Request Fulfillment Management: 25%
  • Configuration Management Database: 5%
  • Change and Release Management: 25%
  • Problem Management: 10%

For each ITSM application, the candidate must know the following for each module

  • Architecture and Security Key tables used in applications Relationships among tables Roles and default access controls Primary application components including Scripts, Business Rules, etc Integration capabilities

  • Baseline Application Functionality Basic and advanced features in baseline installation New functionality and features added or changed State model and default process flow Basic and advanced operations performed by users and system

  • Business Cases / Use Cases Value proposition KPIs and Benchmarks Appropriate features and functions basis business requirements

  • Proven Practices for Implementation Implementation approach to meet requirements to preserve upgradability, scalability, and maintainability Implementation solutions to work in conjunction with application functionality

Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.

To prepare for the ServiceNow CIS-ITSM Exam, candidates are expected to have a solid understanding of ITSM processes and principles, as well as hands-on experience with the ServiceNow platform. CIS-ITSM-JPN exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. Candidates who pass the exam will receive a certificate that demonstrates their expertise in implementing ITSM solutions using ServiceNow.



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