ServiceNow CIS-EM Exam Information and Actual Questions

  • Exam Code/Number: CIS-EM
  • Exam Name/Title: Certified Implementation Specialist-Event Management Exam
  • Certification Provider: ServiceNow
  • Corresponding Certification: CIS-Event Management
  • Exam Questions: 118
  • Updated On: Jun 28, 2026

CIS-EM
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ServiceNow
CIS-EM Exam
Certified Implementation Specialist-Event Management Exam

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All the information you need to pass ServiceNow Certified Implementation Specialist-Event Management CIS-EM exam and free practice exam verified by ExamDiscuss exam experts.

ServiceNow CIS-EM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Event Management Exam
Exam Number:CIS-EM
Certificate Validity Period:2 years
Exam Format:Multiple Choice (single answer), Multiple Select (multiple answers)
Passing Score:70%
Real Exam Qty:30
Exam Duration:60 minutes
Available Languages:English
Related Certifications:Certified Implementation Specialist - ITOM
Exam Price:$150 USD
Sample Questions:ServiceNow CIS-EM Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:Recommended: 6 months experience with ServiceNow, participation in ITOM/Event Management projects; Event Management Fundamentals training
Official Syllabus URL:https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-event-management-mainline

The ServiceNow CIS-EM exam covers a wide range of topics, including incident management, alert management, event management, and performance analytics. It is important to note that the CIS-EM exam is not an entry-level certification, and candidates are expected to have a solid understanding of ServiceNow Event Management before attempting the exam. CIS-EM exam is designed to test a candidate's ability to implement and configure ServiceNow Event Management solutions in real-world scenarios.

The CIS-EM certification exam is an essential step for professionals who want to demonstrate their expertise in implementing and managing the Event Management module in ServiceNow. It is a challenging exam that requires a deep understanding of the module’s various components and their interactions. Certified Implementation Specialist-Event Management Exam certification is highly valued by employers and can lead to career advancement opportunities.

ServiceNow CIS-EM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Event Management key features and capabilities
  • Configure a monitoring connector
Topic 2
  • Alerts process flow
  • Graphical user interfaces
  • Event Configuration and Use
Topic 3
  • Alert grouping (correlation rules, alert aggregation)
  • Event Management Overview
Topic 4
  • Define customer challenges
  • Common Service Data Model
Topic 5
  • Identify event sources
  • Architecture and Discovery
  • Install a MID server
Topic 6
  • Alert impact profile
  • IT Operations Management (ITOM) solution

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-event-management-blueprint.pdf

Passing the CIS-EM exam is a significant achievement for IT professionals who want to demonstrate their expertise in ServiceNow's Event Management application. Certified Implementation Specialist-Event Management Exam certification provides IT professionals with the skills and knowledge required to manage and monitor IT events effectively, reduce service interruptions, and improve overall IT service management. Certified Implementation Specialist-Event Management Exam certification is highly regarded by IT organizations worldwide, and it is recognized as evidence of the IT professional's proficiency in ServiceNow's Event Management application.

The CIS-EM certification exam measures the ability of the candidates to perform the following tasks: configure Event Management, create events and event rules, generate and manage alerts, troubleshoot event issues, and integrate with other ServiceNow modules. CIS-EM exam is available globally and is administered online. The duration of the exam is 90 minutes, and the passing score is 70%.



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