Free CIS-DF Questions for ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) CIS-DF Exam as PDF & Practice Test Engine
A Configuration Manager needs to leverage a policy type to automate the creation and assignment of tasks to validate the existence of CIs.
Which policy type should be used to accomplish this goal?
Which policy type should be used to accomplish this goal?
Correct Answer: B
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Drag and drop the product to its description.
Correct Answer:
Explanation:
Agent Client Collector (ACC) # Collects inventory and telemetry from devices using an installed agent, especially where agentless discovery is not practical.
ServiceNow Discovery # Automatically identifies devices and applications on the network and populates the CMDB with accurate, up-to-date information.
Service Graph Connectors # Facilitates integration between ServiceNow and external systems to import and synchronize CMDB data.
Service Mapping # Builds the complete topology of services and shows how they are supported by underlying infrastructure and applications.
Each ingestion product has a specific role in CMDB Data Foundations. ServiceNow Discovery is primarily agentless and discovers infrastructure, applications, and relationships across the network. Agent Client Collector is agent-based and is useful for devices that are intermittently connected, remote, restricted, or difficult to scan through traditional Discovery. Service Graph Connectors are prebuilt, governed integrations used to bring third-party data into the CMDB while aligning with IRE and ServiceNow class models. Service Mapping focuses on service topology by identifying how application services depend on infrastructure and application components. The key distinction is that Discovery and ACC collect technical inventory, Service Graph Connectors integrate external sources, and Service Mapping builds service dependency models.
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Where does a CMDB Administrator configure the creation of tasks for CIs that are identified as orphans?
Correct Answer: D
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A CMDB Administrator has installed a Service Graph Connector and customized a script transform.
What will happen on subsequent upgrades if the default definition of the script transform is updated?
What will happen on subsequent upgrades if the default definition of the script transform is updated?
Correct Answer: A
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A Platform Data Owner wants to improve data quality with reconciliation rules across five discovery sources.
The Data Owner knows the best option is to include CMDB 360 / Multisource CMDB to manage and monitor discovery sources. The company currently does not have the ITOM Discovery license required for CMDB
360 / Multisource CMDB.
What can the Data Owner do in this case?
The Data Owner knows the best option is to include CMDB 360 / Multisource CMDB to manage and monitor discovery sources. The company currently does not have the ITOM Discovery license required for CMDB
360 / Multisource CMDB.
What can the Data Owner do in this case?
Correct Answer: C
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A CMDB Administrator wants to configure Identification and Reconciliation Engine rules for the CMDB.
The Administrator opens CI Class Manager and sees the Identification Inclusion Rules tab available under a CI class.
How are these rules used by the IRE?
The Administrator opens CI Class Manager and sees the Identification Inclusion Rules tab available under a CI class.
How are these rules used by the IRE?
Correct Answer: A
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Over time, a company's CMDB has accumulated multiple custom CI classes for similar device types, such as u_cmdb_ci_custom_router and u_cmdb_ci_special_switch. This has resulted in data fragmentation, reporting inefficiencies, and integration difficulties.
How should the CMDB team address this issue?
(Choose two options.)
How should the CMDB team address this issue?
(Choose two options.)
Correct Answer: A,D
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A CMDB Manager wants to start adding CSDM Design and Planning domain components into the CMDB.
Who is involved in this exercise?
(Choose 2 options)
Who is involved in this exercise?
(Choose 2 options)
Correct Answer: A,B
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A CMDB Administrator needs to identify which attributes have been created specifically for the Windows Server class.
Which tab in the Attributes section is used?
Which tab in the Attributes section is used?
Correct Answer: C
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A CMDB Administrator has installed a Service Graph Connector (SGC) and then made customizations to the mappings.
Which is a consequence of this action?
Which is a consequence of this action?
Correct Answer: A
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A manufacturing organization has implemented Incident Management in ServiceNow and wants to integrate additional products to enhance its functionality.
Drag each ServiceNow product to the value it brings in supporting Incident Management.
Drag each ServiceNow product to the value it brings in supporting Incident Management.
Correct Answer:
Explanation:
Enhancing Incident Management in ServiceNow often involves integrating complementary products that enrich context, prioritization, and decision-making.
Discovery strengthens incident resolution by automatically populating accurate CI data and relationships, allowing responders to quickly understand affected infrastructure and applications.
Hardware Asset Management (HAM) adds visibility into asset lifecycle, ownership, and maintenance actions, which is especially valuable when incidents involve physical devices or failures.
Risk Management (part of IRM) provides insight into business and financial risk exposure, helping teams prioritize incidents based on potential regulatory, safety, or financial impact.
Service Portfolio Management (SPM) connects incidents to the service lifecycle, enabling better understanding of whether an incident affects a live, retiring, or planned service-and improving communication with stakeholders.
Together, these integrations transform Incident Management from a reactive process into a context-rich, business-aligned capability.
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