Exam CIS-DF Topic 4 Question 171 Discussion

Actual exam question for ServiceNow's CIS-DF exam
Question #: 171
Topic #: 4
A Configuration Management team needs to prevent duplicate server records to avoid confusion among users.
Server records are identified when they are processed by the Identification and Reconciliation Engine (IRE) using the configured identification rules.
Where would these rules be configured?

Suggested Answer: B Vote an answer

Identification rules are configured through CMDB CI Class Manager . These rules define how the Identification and Reconciliation Engine determines whether an incoming CI already exists or whether a new CI record should be created. For server records, identification rules usually rely on attributes such as serial number, name, hostname, hardware identifiers, or other class-specific criteria. If these rules are weak or missing, duplicate server records can be created during Discovery, Service Graph Connector imports, or other integrations. The CMDB Health Dashboard detects health issues such as duplicates, but it is not where identification rules are configured. CMDB Workspace provides operational access to CMDB capabilities, but CI Class Manager is the correct configuration location. CMDB Data Manager governs lifecycle policies, not IRE identification logic. Therefore, the correct answer is B.
=========

by Eli at Sep 11, 2026, 08:37 AM

Limited Time Offer

15%

Off

Get Premium CIS-DF Questions as Interactive Self Test Engine or PDF

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Nick name: Submit Cancel
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
0
0
0
10