Exam CSA Topic 2 Question 19 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 19
Topic #: 2
What are the three components of a filter condition?

Suggested Answer: B,C,D Vote an answer

In ServiceNow, afilter conditionconsists of three primary components:
Field- The specific column (attribute) in a table that you want to filter by.
Example:State,Priority,Category,Created Date
Operator- Defines the comparison condition between theFieldand theValue.
Example:is, is not, contains, starts with, greater than, less than
Value- The actual data that the filter is looking for.
Example:High (for Priority), New (for State), IT Support (for Category) Example of a Filter Condition in ServiceNow:If you want to filter Incident records where theStateisNew, the filter condition would be:
Field:State
Operator:is
Value:New
A: Table-
A table is where data is stored, but it isnota component of a filter condition.
Filters are appliedona table but do not include the table itself in the condition.
ServiceNow Docs: Filtering Data in Lists and Reportshttps://docs.servicenow.com/en-US/bundle/utah- platform-user-interface/page/use/using-lists/concept/filtering-lists.html ServiceNow CSA Official Training Guide (Filtering and Searching Data) Why the Other Option is Incorrect?References from Certified System Administrator (CSA) Documentation:
This confirms thatField, Operator, and Valueare the three core components of a filter condition.

by Janice at Jul 26, 2026, 08:39 PM

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