Free Salesforce-AI-Specialist Questions for Salesforce Certified AI Specialist Salesforce-AI-Specialist Exam as PDF & Practice Test Engine
Universal Containers (UC) needs to save agents time with AI-generated case summaries. UC has implemented the Work Summary feature.
What does Einstein consider when generating a summary?
What does Einstein consider when generating a summary?
Correct Answer: A
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Universal Containers, dealing with a high volume of chat inquiries, implements Einstein Work Summaries to boost productivity.
After an agent-customer conversation, which additional information does Einstein generate and fill, apart from the "summary"'
After an agent-customer conversation, which additional information does Einstein generate and fill, apart from the "summary"'
Correct Answer: A
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Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Specifically, UC wants the following capabilities to be part of Einstein's generative AI service.
No data is used for LLM training or product improvements by third- party LLMs.
No data is retained outside of UC's Salesforce org.
The data sent cannot be accessed by the LLM provider.
Which property of the Einstein Trust Layer should the AI Specialist highlight to UC that addresses these requirements?
No data is used for LLM training or product improvements by third- party LLMs.
No data is retained outside of UC's Salesforce org.
The data sent cannot be accessed by the LLM provider.
Which property of the Einstein Trust Layer should the AI Specialist highlight to UC that addresses these requirements?
Correct Answer: A
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Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations.
UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding.
Which objects should UC select to configure Service AI Grounding?
UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The team needs to configure the system to include all supported objects for grounding.
Which objects should UC select to configure Service AI Grounding?
Correct Answer: C
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What is a Salesforce AI Specialist able to configure in Data Masking within the Einstein Trust Layer?
Correct Answer: C
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Universal Containers (UC) noticed an increase in customer contract cancellations in the last few months. UC is seeking ways to address this issue by implementing a proactive outreach program to customers before they cancel their contracts and is asking the Salesforce team to provide suggestions.
Which use case functionality of Model Builder aligns with UC's request?
Which use case functionality of Model Builder aligns with UC's request?
Correct Answer: B
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Universal Containers plans to enhance the customer support team's productivity using AI.
Which specific use case necessitates the use of Prompt Builder?
Which specific use case necessitates the use of Prompt Builder?
Correct Answer: C
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An AI Specialist is setting up a new org and needs to ensure that users can create and execute prompt templates. The AI Specialist is unsure which roles are necessary for these tasks.
Which permission sets should the AI Specialist assign to users who need to create and execute prompt templates?
Which permission sets should the AI Specialist assign to users who need to create and execute prompt templates?
Correct Answer: A
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Universal Containers has an active standard email prompt template that does not fully deliver on the business requirements.
Which steps should an AI Specialist take to use the content of the standard prompt email template in question and customize it to fully meet the business requirements?
Which steps should an AI Specialist take to use the content of the standard prompt email template in question and customize it to fully meet the business requirements?
Correct Answer: C
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