Plat-Admn-201日本語
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Salesforce
Plat-Admn-201日本語 Exam
Salesforce Certified Platform Administrator (Plat-Admn-201日本語版)
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| Topic | Details |
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| Topic 1 | - Service and Support Applications: This domain covers case management systems, including case assignment, queues, and automation through escalation rules, auto-response rules, and Einstein for Service.
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| Topic 2 | - Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
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| Topic 3 | - Agentforce AI: This domain introduces AI-powered agents in Salesforce, covering use cases, configuration in Agent Builder, security considerations, and troubleshooting agent permissions.
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| Topic 4 | - Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.
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