Free OmniStudio-Consultant Questions for Salesforce Certified OmniStudio Consultant OmniStudio-Consultant Exam as PDF & Practice Test Engine

Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

What is the purpose of the Messaging element in OmniScript?

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer ' s email address.
What should the consultant recommend to meet this requirement?

An OmniStudio Consultant receives a request to build a FlexCard that displays the following information:
* Campaign name
* Members of the campaign
* Campaign expiration date
* Expected revenue
A popup window will display additional information about the campaign, such as details about the members.
A button must initiate a guided process to add new leads to the campaign.
Which two FlexCard features should the consultant recommend to meet these requirements?

A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?

A governance board requires that all OmniStudio components be documented to ensure future maintainability.
Where is the most effective place to store technical documentation for a specific Integration Procedure?

A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

A consultant must design a 360 view of the customer. The business requirements are:
* A header card with account information (name, account number, next billing date, invoice method)
* A list of related contacts (first name, last name, phone)
* All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers

A Salesforce Omnistudio Consultant is working on a project to automate a complex business process for a client. The consultant decides to use an Omniscript to guide users through the process.
What is the first step the consultant should take when creating an Omniscript?

A Salesforce Omnistudio Consultant is tasked with creating an Omniscript for a client ' s customer service process. The consultant wants to integrate Salesforce Knowledge into the Omniscript.
What is one way the consultant can configure an Omniscript to search for Salesforce Knowledge articles?