Free Energy-and-Utilities-Cloud Questions for Salesforce Energy and Utilities Cloud Accredited Professional Energy-and-Utilities-Cloud Exam as PDF & Practice Test Engine

Exam Code/Number: Energy-and-Utilities-Cloud
Exam Name/Title: Salesforce Energy and Utilities Cloud Accredited Professional Exam
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional Certification

Exam Questions: 79
Updated On: Jul 10, 2026

Question #1

When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer ' s 360- degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

A. Configure the Energy and Utilities Contact Center Console available m the process horary

B. Assign the relevant lightning pages to the energy company ' s service agent user profile

C. Configure custom OmniScripts and FlexCards to cover the requirements.

D. Configure a custom Salesforce Service Cloud console.

Discussion 0

Correct Answer: A,C Vote an answer

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Question #2

An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A. Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible

B. Some customers existed on a legacy billing system from previous contracts

C. The potential customer began their journey using WhatsApp.

D. Credit ratings are actively used as a pricing input for small and medium business customers

Discussion 0

Correct Answer: A,D Vote an answer

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Question #3

An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A. Install the " Third Party Pricing Application " DataPack from the Process Library.

B. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,

C. Duplicate the third-party pricing application prices into the Salesforce Price list.

D. Use the external pricing feature to send and receive pricing requests from an external pricing engine.

Discussion 0

Correct Answer: D Vote an answer

Question #4

Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

A. Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).

B. Consider the algorithms used by the pricing and forecasting system to calculate the price.

C. Consider if the pricing engine operates synchronously or asynchronously.

D. Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.

Discussion 0

Correct Answer: B,C Vote an answer

Question #5

The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature

B. The ' Send for eSignature ' Velocity action can be used to send the last version of the contract document to DocuSign

C. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

D. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

Discussion 0

Correct Answer: A,C Vote an answer

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Question #6

An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

A. Adding fields in Checkout method

B. Creating Apex trigger

C. Using Field Mapper

D. Adding fields in CPQ configuration

Discussion 0

Correct Answer: C Vote an answer

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Question #7

What ' s an example of a parent and child premise record?

A. The parent premise is the type of service provided, and the child is the apartment.

B. The parent premise is the apartment building, and the child is the apartment unit.

C. The parent premise is the apartment, and the child is the type of service provided.

D. The parent premise is the apartment unit, and the child is the apartment building.

Discussion 0

Correct Answer: B Vote an answer

Question #8

How is the Energy and Utilities Cloud solution installed on an org?

A. Its included as part of core and will be deployed when licenses are purchased

B. The functionality is unlocked based on the license types assigned to the org

C. Its installed as a managed package and unmanaged components

D. A specialized org that Salesforce creates with the solution installed is required

Discussion 0

Correct Answer: C Vote an answer

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Free Energy-and-Utilities-Cloud Questions for Salesforce Energy and Utilities Cloud Accredited Professional Energy-and-Utilities-Cloud Exam as PDF & Practice Test Engine

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