Salesforce Certified-Business-Analyst Exam Information and Actual Questions

  • Exam Code/Number: Certified-Business-Analyst
  • Exam Name/Title: Salesforce Certified Business Analyst Exam
  • Certification Provider: Salesforce
  • Corresponding Certification: Salesforce Business Analyst
  • Exam Questions: 315
  • Updated On: Jul 17, 2026

Certified-Business-Analyst
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Certified-Business-Analyst Exam
Salesforce Certified Business Analyst Exam

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Salesforce Certified-Business-Analyst Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Business Analyst Exam
Exam Number:Certified-Business-Analyst (CRT-251)
Related Certifications:Salesforce Certified Administrator
Exam Price:$200 USD
Available Languages:English
Certificate Validity Period:Maintenance required annually via Salesforce certification maintenance modules
Real Exam Qty:60
Passing Score:72%
Exam Duration:105 minutes
Exam Format:Multiple Choice, Multiple Select
Sample Questions:Salesforce Certified-Business-Analyst Sample Questions
Exam Way:Online proctored exam or onsite at authorized testing centers (via Kryterion/Webassessor)
Pre Condition:No mandatory prerequisites; Salesforce Administrator certification is recommended
Official Syllabus URL:https://trailhead.salesforce.com/credentials

Salesforce Certified-Business-Analyst Exam Syllabus Topics:

TopicDetails
Topic 1
  • Requirements: This section of the exam covers the comprehension of the differences between scopes, and user stories, how to attract and engage various stakeholders, and how to write details of requirements.
Topic 2
  • Business Process Mapping: It deals with the scope of a complex business process, and documentation of a business process in a version-controlled repository to manage scope.
Topic 3
  • User Stories: In this topic, questions about components of a user story, writing acceptance criteria, and documenting user stories appear.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201

Salesforce Certified Business Analyst exam covers a range of topics related to Salesforce, including data modeling, business process automation, and analytics. Certified-Business-Analyst exam also covers areas such as CRM fundamentals, sales and service cloud, and security and access. Passing the exam requires a deep understanding of these topics and the ability to apply this knowledge in practical situations.

Salesforce Certified Business Analyst Certification Exam provides several benefits to professionals who pass the exam. Firstly, it validates your knowledge and expertise in Salesforce solutions, making you a valuable asset to any organization. Secondly, it helps you build credibility and trust with your colleagues, managers, and clients. Thirdly, it enhances your career prospects by opening up new job opportunities and increasing your earning potential. Finally, it provides you with access to a global community of Salesforce professionals, enabling you to learn from and collaborate with other experts in the field.



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