Exam Service-Cloud-Consultant Topic 5 Question 12 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 12
Topic #: 5
Universal Containers has recently implemented a Customer Community to allow its customers to create and update their cases online. What should a consultant recommend to ensure Customer Community users are able to access only their cases online, including cases created by the support team on their behalf over the phone?

Suggested Answer: B Vote an answer

by Genevieve at Sep 06, 2024, 01:05 AM

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