Exam OmniStudio-Consultant Topic 3 Question 102 Discussion

Actual exam question for Salesforce's OmniStudio-Consultant exam
Question #: 102
Topic #: 3
A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?

Suggested Answer: B Vote an answer

by Clementine at Sep 03, 2024, 08:14 AM

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