Exam Salesforce-AI-Associate Topic 4 Question 93 Discussion

Actual exam question for Salesforce's Salesforce-AI-Associate exam
Question #: 93
Topic #: 4
Cloud Kicks wants to use AI to enhance its sales processesand customer support.
Which capacity should they use?

Suggested Answer: C Vote an answer

"Einstein Lead Scoring and Case Classification are thecapabilities that Cloud Kicks should use to enhance its sales processes and customer support. Einstein Lead Scoring and Case Classification are features that use AI tooptimize sales and service processes by providing insights and recommendations based ondata. Einstein Lead Scoring can help prioritize leads based on their likelihood to convert, while Einstein Case Classification can help categorize and route cases based on their attributes."

by Hiram at Aug 20, 2024, 01:03 PM

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