Free C_C4H56I_34 Questions for SAP Certified Application Associate - SAP Service Cloud Version 2 C_C4H56I_34 Exam as PDF & Practice Test Engine

Exam Code/Number: C_C4H56I_34
Exam Name/Title: SAP Certified Application Associate - SAP Service Cloud Version 2
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

Exam Questions: 82
Updated On: Oct 05, 2026

Question #1

Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

A. Customer

B. Contract

C. Installed base

D. Product

Discussion 0

Correct Answer: A,D Vote an answer

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Question #2

Which milestone can you use for service levels?

A. Warranty validity

B. Initial review date

C. Status

D. Created-on date

Discussion 0

Correct Answer: B Vote an answer

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Question #3

Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.

A. Customer

B. Registered product

C. Maintenance plan

D. Warranty

Discussion 0

Correct Answer: B,C Vote an answer

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Question #4

Which configuration can you use to trigger a warning message based on custom logic?

A. Create an autoflow

B. Create a page layout

C. Create a determination

D. Create a validation

Discussion 0

Correct Answer: D Vote an answer

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Question #5

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to this question.

A. Create an installed base

B. Create customer records

C. Activate the service in the business role

D. Create numeric ranges for customers

Discussion 0

Correct Answer: A,C Vote an answer

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Question #6

Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

A. Assign employee to organizational unit

B. Create territory hierarchy levels

C. Remove personal data from the business user

D. Assign restriction rules

Discussion 0

Correct Answer: A,D Vote an answer

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Question #7

Which of the following objects can you assign to an installed base at item level? Note: There are 2 correct answers to this question.

A. Registered product

B. Maintenance plan

C. Warranty

D. Product

Discussion 0

Correct Answer: A,D Vote an answer

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Question #8

What steps must an administrator perform to enable the phone channel in Agent Desktop? Note:
There are 2 correct answers to this question.

A. Add the phone channel to the live interaction widget.

B. Obtain API token credentials from the CTI provider.

C. Integrate with a third-party Computer Telephony Integrator (CTI) provider.

D. Add a mashup service in Agent Desktop.

Discussion 0

Correct Answer: A,C Vote an answer

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Question #9

What actions do you need to perform to create an incident for SAP Service Cloud Version 2? Note:
There are 2 correct answers to this question.

A. Log incident with SAP Service Cloud user ID

B. Activate Built-In Support

C. Create incident through Settings > Incident

D. Log incident through SAP for Me

Discussion 0

Correct Answer: B,D Vote an answer

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Free C_C4H56I_34 Questions for SAP Certified Application Associate - SAP Service Cloud Version 2 C_C4H56I_34 Exam as PDF & Practice Test Engine

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