Free 1z0-628 Questions for Oracle Field Service Cloud Service 2018 Implementation Essentials 1z0-628 Exam as PDF & Practice Test Engine

Exam Code/Number: 1z0-628
Exam Name/Title: Oracle Field Service Cloud Service 2018 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Service Cloud

Exam Questions: 133
Updated On: May 28, 2026

Question #1

Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

A. average quota and capacity calculation for time slots

B. overlapping time slots stranding quota

C. quota for extended activities being consumed from a single, shorter time slot

D. managing quota and capacity for service windows

Discussion 0

Correct Answer: B,D Vote an answer

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Question #2

A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?

A. On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.

B. On the Quota Configuration screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.

C. On the Business Rules screen, enable 'Allow closing of booking on work zone level'.

D. If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.

Discussion 0

Correct Answer: C Vote an answer

Question #3

Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

A. The activity duration is set as 48 minutes.

B. The activity duration is set as 48 minutes when no learned statistics are available.

C. The activity duration is set as 30 minutes.

D. The activity duration is set as 48 minutes when learned statistics are available

E. The activity duration is set as 30 minutes when learned statistics are available.

F. The activity duration is set as 30 minutes when no learned statistics are available.

Discussion 0

Correct Answer: A Vote an answer

Question #4

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

A. Add working time to a resource's calendar.

B. Add a work schedule to a resource's calendar.

C. Add a shift to a resource's calendar.

D. Add a shift override to a resource's calendar.

Discussion 0

Correct Answer: B Vote an answer

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Question #5

A customer is planning on managing as many of their Oracle Field Service Cloud (OFSC) configuration elements as possible via the Metadata REST API.
Which three objects can be both retrieved and created/modified via the Metadata API?

A. Organizations

B. Capacity Areas

C. Applications

D. Capacity Categories

E. Properties

Discussion 0

Correct Answer: B,C,D Vote an answer

Question #6

Your customer has received some complaints about certain resources, and that information has been recorded within their CRM system.
They want to pass this information along when activities are booked and sent to OFSC, so that it can be used as a routing constraint for any of their customer-facing Activity Types.
Which standard Activity Type features must be enabled to support this requirement?

A. "Allow to create from incoming interface" and "Support of preferred resources"

B. "Allow to create from incoming interface" and "Allow move between resources"

C. "Allow creation in buckets" and "Allow move between resources"

D. "Allow Mass Activities" and "Support of preferred resources"

Discussion 0

Correct Answer: C Vote an answer

Free 1z0-628 Questions for Oracle Field Service Cloud Service 2018 Implementation Essentials 1z0-628 Exam as PDF & Practice Test Engine

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