Oracle 1Z0-1064-20日本語 Exam Information and Actual Questions

  • Exam Code/Number: 1Z0-1064-20日本語
  • Exam Name/Title: Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版)
  • Certification Provider: Oracle
  • Corresponding Certification: Oracle Engagement Cloud Service
  • Exam Questions: 78
  • Updated On: Jul 25, 2026

1Z0-1064-20日本語
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1Z0-1064-20日本語 Exam
Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版)

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Oracle 1Z0-1064-20日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Omnichannel Communications
  • Implement an SR assignment mapping
  • Set up 'My Knowledge' page
Topic 2
  • Describe DCS components (products, contact, KM, SR creator, admin)
  • Configure media toolbar
Topic 3
  • Use tools used to configure and customize Engagement Cloud
  • Configure Agent Notifications
Topic 4
  • Describe DCS architecture components (themes, templates, pages)
  • Describe CTI integration architecture
Topic 5
  • Describe DCS enablement activities
  • Perform file-based import and export
Topic 6
  • Describe the Engagement Cloud security model
  • Identify KM enablement activities
Topic 7
  • Explain Engagement Cloud integration architecture and mechanisms
  • Configure a Service Request Category
Topic 8
  • Describe entitlement concepts (coverage, milestones)
  • Use Functional Setup Manager (FSM)
Topic 9
  • Customize a DCS application
  • Advanced Configuration, Integration and Analytics
Topic 10
  • Describe Analytics concepts (infolets, subject areas, queries)
  • Configure a Service Catalog

Reference: https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

Oracle 1Z0-1064-20日本語 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2B Service 2020 Implementation Essentials
Exam Number:1Z0-1064-20
Related Certifications:Oracle Service Cloud
Oracle CX Service
Exam Format:Multiple Choice, Multiple Select, Scenario-based Questions
Passing Score:65-70%
Exam Price:$245 USD
Real Exam Qty:55-65
Certificate Validity Period:2 years
Exam Duration:90 minutes
Available Languages:English
Recommended Training:Oracle University Training - B2B Service 2020
Exam Registration:Oracle Certification Portal
Pearson VUE Oracle Exams
Sample Questions:Oracle 1Z0-1064-20日本語 Sample Questions
Exam Way:Online proctored (Pearson VUE) or authorized test center
Pre Condition:No strict prerequisites required; familiarity with Oracle Service Cloud or customer service processes is recommended.
Official Syllabus URL:https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

To prepare for the exam, candidates can utilize various resources, including practice exams, training courses, and study guides. The Oracle website offers a wide range of learning opportunities, including virtual classrooms, online tutorials, and self-paced learning modules. Additionally, candidates can also find study groups and online forums to interact with other professionals and gain insights into the exam.

Oracle 1Z0-1064-20 exam consists of 60 multiple-choice questions to be answered in two hours. 1Z0-1064-20-JPN exam covers a broad spectrum of topics related to the implementation of Oracle B2B Service Cloud, including configuration of users and roles, incident management, service administration, analytics and reporting, and integrations with other Oracle products. Candidates are expected to have a solid understanding of these topics and be able to demonstrate their expertise in critical thinking and problem-solving. Successful candidates receive an Oracle certification, which is a valuable credential to boost your career prospects in the IT industry.



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