Nortel 920-804 Exam Information and Actual Questions

  • Exam Code/Number: 920-804
  • Exam Name/Title: Nortel technology standards and protocols for converged networks
  • Certification Provider: Nortel
  • Corresponding Certification: NCSE
  • Exam Questions: 72
  • Updated On: Aug 09, 2026

920-804
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920-804 Exam
Nortel technology standards and protocols for converged networks

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Nortel 920-804 Exam Overview:

Certification Vendor:Nortel
Exam Name:Technology Standards and Protocols for Converged Networks
Exam Number:920-804
Available Languages:English
Exam Duration:90 minutes
Exam Price:Retired, no longer available
Real Exam Qty:72
Related Certifications:920-803
920-805
920-806
Exam Format:Multiple Choice
Passing Score:70%
Certificate Validity Period:3 years
Recommended Training:Nortel Converged Networks Fundamentals
Exam Registration:Retired
Sample Questions:Nortel 920-804 Sample Questions
Exam Way:Computer-based testing at authorized centers (before retirement)
Pre Condition:None; foundation-level exam for NCSE track
Official Syllabus URL:Retired, official page removed

Nortel 920-804 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Transport & Application Layer Protocols20%- Common Network Services
  • 1. DNS, DHCP, HTTP, FTP, SNMP
    - TCP and UDP Characteristics
    • 1. Port numbers, flow control, reliability
      Topic 2: Converged Network Technologies25%- Convergence Standards
      • 1. Security basics for converged networks
        • 2. DiffServ, IntServ, VLAN segmentation
          - VoIP & Real-Time Communications
          • 1. H.323, SIP, RTP/RTCP
            • 2. QoS, delay, jitter, packet loss
              Topic 3: IP Networking & Routing Protocols25%- Routing Protocols
              • 1. Static routing, RIP, OSPF basics
                • 2. Route selection and metrics
                  - IPv4 and IPv6 Addressing
                  • 1. IPv6 address types and structure
                    • 2. Subnetting, CIDR, NAT
                      Topic 4: Network Management & Troubleshooting10%- Monitoring Tools & Methods
                      • 1. Protocol analysis, performance metrics
                        Topic 5: Network Fundamentals & OSI Model20%- OSI and TCP/IP Reference Models
                        • 1. Encapsulation and de-encapsulation
                          • 2. Layer functions and interactions
                            - Physical and Data Link Layer Standards
                            • 1. Ethernet, VLAN, trunking
                              • 2. MAC addressing, switching concepts


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