Nortel 920-199 Exam Information and Actual Questions

Exam Questions: 68
Updated On: Oct 12, 2026

920-199
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Certification Vendor:	Nortel
Exam Name:	BCM50 Rls. 2.0 and BCM200/400 Rls. 4.0 Installation, Configuration & Maintenance (ICM)
Exam Number:	920-199
Related Certifications:	BCM50 Rls. 2.0 BCM200/400 Rls. 4.0
Exam Format:	Multiple Choice
Available Languages:	English
Sample Questions:	Nortel 920-199 Sample Questions
Exam Way:	Pearson VUE / Authorized Nortel testing center (onsite computer-based exam)
Pre Condition:	Recommended knowledge of Nortel BCM platforms and basic telecommunications/networking concepts; no official prerequisite exam identified.

Section	Objectives
Topic 1: IP Telephony and Networking	- VoIP configuration 1. SIP and network integration 2. QoS and DiffServ settings 3. RTP and voice quality monitoring 4. IP phone deployment
Topic 2: Telephony Configuration	- Telephony services 1. Trunk configuration 2. Digital and analog station configuration 3. Restriction filters and routing 4. Dial plan and numbering
Topic 3: Initial Configuration	- Business Element Manager 1. Software inventory and updates 2. Network element discovery and connection 3. Keycode management 4. System initialization
Topic 4: Maintenance and Troubleshooting	- System administration 1. Performance and fault diagnosis 2. Alarm and event monitoring 3. Software upgrades 4. Backup and restore
Topic 5: System Installation	- Hardware installation 1. Initial startup procedures 2. BCM200/400 platform installation 3. Media Bay Module installation 4. BCM50 platform installation