Nortel 920-182 Exam Information and Actual Questions

920-182
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Nortel Networks
Exam Name:	CallPilot RIs.5.0 Installation and Configuration
Exam Number:	920-182
Available Languages:	English
Certificate Validity Period:	Retired, no longer renewable
Exam Duration:	90 minutes
Exam Format:	Scenario-Based, Multiple Choice
Related Certifications:	920-183 CallPilot RIs.5.0 System Administrator 920-181 CallPilot RIs.5.0 Engineering 920-481 CallPilot RIs.5.0 Unified Messaging
Real Exam Qty:	60-72
Exam Price:	$150-$200 USD
Passing Score:	Approx. 70-75%
Recommended Training:	Nortel CallPilot RIs.5.0 Official Documentation
Exam Registration:	Exam Retired
Sample Questions:	Nortel 920-182 Sample Questions
Exam Way:	Proctored at authorized testing centers (originally via Pearson VUE)
Pre Condition:	Basic knowledge of Nortel telephony systems and IP networking; no formal prerequisites required
Official Syllabus URL:	https://en.wikipedia.org/wiki/Nortel

Section	Weight	Objectives
Troubleshooting	10%	- Common installation and configuration issues - Service recovery procedures - Log analysis and error resolution
System Overview & Architecture	20%	- CallPilot RIs.5.0 components and hardware platforms - Integration with Communication Server 1000 - System requirements and capacity planning
Installation Procedures	25%	- Pre-installation preparation and checks - Post-installation verification - Software installation and configuration - License file activation
Administration & Maintenance	20%	- Software updates and patches - Backup and restore procedures - User account and mailbox management - Monitoring and system health checks
Basic Configuration	25%	- Voice messaging and mailbox configuration - System parameters and database setup - Integration with PBX and telephony interfaces - Network and IP configuration