Nortel 920-181 Exam Information and Actual Questions

920-181
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Nortel (acquired by Avaya)
Exam Name:	CallPilot RIS.5.0 Engineering
Exam Number:	920-181
Available Languages:	English
Exam Duration:	90 minutes
Related Certifications:	920-182 CallPilot RIS.5.0 Maintenance 920-183 CallPilot RIS.5.0 System Administrator
Certificate Validity Period:	Retired / No longer valid
Exam Price:	$150–$200 USD
Real Exam Qty:	59–72
Exam Format:	Scenario-Based, Multiple Choice
Passing Score:	70%
Recommended Training:	Avaya CallPilot Implementation Training
Exam Registration:	Exam Registration (Historical)
Sample Questions:	Nortel 920-181 Sample Questions
Exam Way:	Proctored at authorized test centers (formerly Prometric / Pearson VUE)
Pre Condition:	Basic knowledge of Nortel/Avaya telephony and IP networking; prior experience with CallPilot or CS1000 recommended
Official Syllabus URL:	https://en.wikipedia.org/wiki/Nortel_certifications

Section	Weight	Objectives
Topic 1: CallPilot RIS.5.0 Overview and Architecture	20%	- Integration with Communication Server 1000 - System components and hardware platforms - Software architecture and operating system
Topic 2: Configuration and Provisioning	25%	- System parameters and network settings - User and mailbox setup - Messaging services configuration - Integration with PBX and telephony interfaces
Topic 3: Security and Management	10%	- Performance optimization - Access control and user authentication - System security policies
Topic 4: Maintenance and Troubleshooting	20%	- System monitoring and diagnostics - Software updates and upgrades - Common fault isolation and resolution - Backup and restore procedures
Topic 5: Installation and Commissioning	25%	- Hardware installation and cabling - Pre-installation requirements and planning - Keycode licensing and activation - Software installation and configuration