Nortel 920-115 Exam Information and Actual Questions

  • Exam Code/Number: 920-115
  • Exam Name/Title: Communication Server 2100 SE08/SE09 Support Specialist
  • Certification Provider: Nortel
  • Corresponding Certification: Nortel Other Certification
  • Exam Questions: 60
  • Updated On: Oct 11, 2026

920-115
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Nortel
920-115 Exam
Communication Server 2100 SE08/SE09 Support Specialist

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Nortel 920-115 Exam Overview:

Certification Vendor:Nortel
Exam Name:Communication Server 2100 SE08/SE09 Support Specialist
Exam Number:920-115
Related Certifications:Communication Server 2100 SE08/SE09 Support Specialist Certification
Available Languages:English
Sample Questions:Nortel 920-115 Sample Questions
Official Syllabus URL:https://app97.nortelnetworks.com/cgi-bin/teds/cs/maintc.jsp?category=12&level=2&subcategory=12

Nortel 920-115 Exam Syllabus Topics:

SectionObjectives
Communication Server 2100 Architecture- System architecture
  • 1. CS 2100 components and functions
  • 2. Call processing architecture
  • 3. Network topology
IP Telephony Protocols- VoIP protocols
  • 1. QoS concepts
  • 2. RTP media transport
  • 3. H.323 signaling
  • 4. SIP signaling
Operations and Maintenance- System administration
  • 1. Routine maintenance procedures
  • 2. Backup and recovery
  • 3. Monitoring and logging
Troubleshooting and Support- Problem resolution
  • 1. Fault isolation
  • 2. Performance troubleshooting
  • 3. Service restoration
Installation and Configuration- System deployment
  • 1. Database provisioning
  • 2. Initial installation
  • 3. Network integration
  • 4. Software configuration


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