MS-740
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Microsoft
MS-740 Exam
Troubleshooting Microsoft Teams
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All the information you need to pass Microsoft Troubleshooting Microsoft Teams MS-740 exam and free practice exam verified by ExamDiscuss exam experts.
Microsoft MS-740 exam is designed for IT professionals who are responsible for managing and troubleshooting Microsoft Teams. Teams is a collaboration platform that has become increasingly popular, especially with the rise of remote work. As more and more organizations rely on Teams to communicate and collaborate, it is vital for IT professionals to have the skills and knowledge necessary to troubleshoot and resolve any issues that may arise.
| Topic | Details |
|---|
| Topic 1 | - Troubleshoot user provisioning issues including licensing users, phone number assignments, and policies
- Troubleshoot issues with phone system features
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| Topic 2 | - Troubleshoot federation issues between Teams and Skype or Skype for Business
- Troubleshoot issues with Azure Active Directory Seamless Single Sign-On (Azure AD Seamless SSO)
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| Topic 3 | - Troubleshoot direct routing issues
- Identify issues with emergency phone number normalization rules
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| Topic 4 | - Troubleshoot Teams client startup issues and crashes on Windows, Mac, and Linux devices
- Troubleshoot issues installing and updating client software
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| Topic 5 | - Verify whether an applied conditional access policy prevents sign in
- Troubleshoot issues attaching files and content to messages
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| Topic 6 | - Troubleshoot missing locations in outbound calls and missing addresses
- Troubleshoot audio and video quality issues
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| Topic 7 | - Verify tenant configuration settings including allowed and blocked domain lists and type of federation
- Configure and troubleshoot Teams services
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| Topic 8 | - Investigate network issues including network latency
- Troubleshoot dial plan issues including normalization rules
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| Topic 9 | - Troubleshoot audio conferencing issues including provisioning and configuration issues
- Troubleshoot Microsoft Teams voice issues
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| Topic 10 | - Analyze web traffic and review HTTP status codes by using Fiddler and other tools
- Investigate issues connecting to the service and joining meetings
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| Topic 11 | - Troubleshoot issues interoperating with Skype for Business
- Identify reasons for blocked accounts by reviewing web log data
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The MS-740 exam covers areas such as configuring and managing Teams settings, managing Teams meetings, managing Teams chat and collaboration, managing Teams voice and telephony, and troubleshooting Teams. MS-740 exam also covers related topics such as identity and access management, security and compliance, and Microsoft 365 services integration. MS-740 exam is designed to test the candidate's knowledge and skills in these areas and their ability to troubleshoot complex issues related to Microsoft Teams.
