Microsoft MB5-199 Exam Information and Actual Questions

  • Exam Code/Number: MB5-199
  • Exam Name/Title: Retail Management system Store Operations
  • Certification Provider: Microsoft
  • Corresponding Certification: Microsoft Business Solutions
  • Exam Questions: 188
  • Updated On: Jul 20, 2026

MB5-199
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Microsoft
MB5-199 Exam
Retail Management system Store Operations

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Microsoft MB5-199 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Retail Management System Store Operations
Exam Number:MB5-199
Available Languages:English
Certificate Validity Period:Retired / No longer valid
Related Certifications:Microsoft Business Solutions Retail
Exam Duration:90–120
Exam Price:$125–$150 USD
Exam Format:Multiple Choice, Multiple Response
Real Exam Qty:40–60
Passing Score:700/1000
Recommended Training:Microsoft RMS Official Documentation
Exam Registration:Registration (Retired)
Sample Questions:Microsoft MB5-199 Sample Questions
Exam Way:Onsite at Pearson VUE / Prometric centers; retired since 2012
Pre Condition:No formal prerequisites; recommended experience with Microsoft RMS
Official Syllabus URL:https://learn.microsoft.com/en-us/previous-versions/mbs/mb5-199

Microsoft MB5-199 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales and Transaction Processing25%- Process sales, returns, exchanges, and discounts
- Handle payments, refunds, and tender types
- Manage customer accounts and loyalty programs
Topic 2: Installation and Configuration25%- Configure database connections and security
- Install Store Operations and Server components
- Set up hardware peripherals (POS, printer, scanner)
Topic 3: Daily Operations and Reporting20%- Generate operational and financial reports
- Troubleshoot common operational issues
- Open/close shift and day-end procedures
Topic 4: Database and Inventory Management30%- Manage inventory counts, transfers, and adjustments
- Create and maintain items, categories, and prices
- Set up suppliers, purchase orders, and receiving


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