Microsoft MB3-465 Exam Information and Actual Questions

MB3-465
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Microsoft
Exam Name:	GP 9.0 Field Service Implementation
Exam Number:	MB3-465
Exam Format:	Multiple Choice
Available Languages:	English
Related Certifications:	Microsoft Certified Business Management Solutions Specialist
Sample Questions:	Microsoft MB3-465 Sample Questions
Exam Way:	Onsite at authorized testing centers (legacy exam; now retired).
Pre Condition:	Recommended experience with Microsoft Dynamics GP and Field Service modules; no official prerequisite exam published.

Section	Objectives
Service Call Management	- Dispatch management 1. Manage dispatch information 2. Assign technicians - Service calls 1. Service statuses and scheduling 2. Create and maintain service calls
Reporting and Administration	- System administration 1. Security and user management 2. Maintenance utilities - Reporting 1. Service analysis reports 2. Management inquiries
Inventory and Parts Management	- Parts processing 1. Inventory allocation 2. Parts consumption - Returns and purchasing 1. Purchase requests 2. Parts returns
Contracts and Preventive Maintenance	- Contract management 1. Create service contracts 2. Contract billing - Preventive maintenance 1. Maintenance schedules 2. Generate maintenance service calls
Field Service Setup	- Install and configure Field Service 1. Company setup options 2. System configuration - Service configuration 1. Service types 2. Technician setup
Billing and Integration	- Dynamics GP integration 1. Financial and inventory integration 2. Customer integration - Service billing 1. Generate invoices 2. Post service transactions