Free MB-280 Questions for Microsoft Dynamics 365 Customer Experience Analyst MB-280 Exam as PDF & Practice Test Engine
You need to create a custom insight card to display tier change notifications per the global sales lead ' s request.
Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
Correct Answer:
Explanation:
1. Create a Power Automate flow with a Dataverse " When a row is added, modified or deleted " trigger.
This ensures that the flow is triggered when an account ' s client tier changes.
2. Set the table and column conditions for the triggering event.
The trigger should monitor changes to the contoso_clienttier field in the Accounts table.
3. Add a step to call the " Create card for assistant " action.
This step ensures that a custom insight card is created for the assistant in Dynamics 365 Sales.
4. Save and test the flow by manually performing an update.
This verifies that the Power Automate flow is correctly detecting tier changes and triggering the insight card.
5. Update the insight card item to select the flow.
This ensures that the newly created insight card is linked to the correct Power Automate flow.
You use document management in Dynamics 365 Sales. You use a single, parent SharePoint site collection with several child site records configured for each geographical region.
You make a change on SharePoint to rename one of the child sites.
You need to ensure the document management capabilities continue to function for all associated records.
What should you do?
You make a change on SharePoint to rename one of the child sites.
You need to ensure the document management capabilities continue to function for all associated records.
What should you do?
Correct Answer: B
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You are creating a forecast. You want to include only opportunities that sell You need to configure this within the system. What should you configure?
Correct Answer: E
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Your organization has customized Dynamics 365 Sales to allow sales users to create account plans on existing accounts. The Account table has a one-to-many relationship with the Custom Account Plan table.
To comply with privacy laws, your organization needs to delete inactive account records after two (2) years.
Some account managers noticed that when they delete accounts, linked account plans are also deleted.
Account managers want to be able to use these account plans as references.
You need to ensure that when accounts are deleted, the accounts plans are NOT deleted.
Which type of behavior should you set on the delete action in the relationship between accounts and account plans?
To comply with privacy laws, your organization needs to delete inactive account records after two (2) years.
Some account managers noticed that when they delete accounts, linked account plans are also deleted.
Account managers want to be able to use these account plans as references.
You need to ensure that when accounts are deleted, the accounts plans are NOT deleted.
Which type of behavior should you set on the delete action in the relationship between accounts and account plans?
Correct Answer: B
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You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: Create a flow to update the Status Reason of the business process flow table record to " Finished " and the Status to " Inactive " when the opportunity is won.
Does the solution meet the goal?
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: Create a flow to update the Status Reason of the business process flow table record to " Finished " and the Status to " Inactive " when the opportunity is won.
Does the solution meet the goal?
Correct Answer: A
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A company uses Dynamics 365 Sales Professional.
A new enterprise sales owner team must be created. The sales manager will be responsible for adding members and removing members from the team; a developer is available to assist.
You need to create the new team.
Which two values must you configure? Each correct answer presents part of the solution. (Choose two.) NOTE: Each correct selection is worth one point.
A new enterprise sales owner team must be created. The sales manager will be responsible for adding members and removing members from the team; a developer is available to assist.
You need to create the new team.
Which two values must you configure? Each correct answer presents part of the solution. (Choose two.) NOTE: Each correct selection is worth one point.
Correct Answer: C,D
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The founder has edited the Salesperson security role to allow the carer to use the Corgi meet-up business process flow, as shown in the following
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the exhibit. NOTE: Each correct selection is worth one point.
Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the exhibit. NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
The configurations in the Salesperson security role will determine the access and visibility the carer has to the
" Corgi meet-up " business process flow. The carer should be able to view and interact with specific business process flows on the Pet records based on the permissions configured by the founder.
* Business Process Flow Access Configuration:
* The image shows that the " Salesperson " security role has the " Create, " " Read, " " Write, " " Delete, " " Append, " and " Append To " permissions set for the " Corgi meet-up " process.
* The green circle indicates permissions at the Organization level, meaning the carer can access all records associated with the " Corgi meet-up " business process flow across the entire organization.
* Visibility of Business Process Flows on Pet Records:
* Since the carer has these permissions at the Organization level, they will be able to see all business process flows related to pet records that have been set up by the founder.
* In this case, the answer provided in the image indicates that the carer will be able to see business process flows that were created by both the founder and new flows initiated by the carer themselves on the Pet records.
* Switch Process Dialog Visibility:
* The switch process dialog will allow the carer to select from multiple business process flows that are applicable to a given record.
* According to the selection options provided, if both the " Corgi meet-up " and the " Onboard new pet " flows are available, and they are configured to be accessible by the Salesperson role, the carer should be able to see both flows when using the switch process dialog. This aligns with the provided answer choices, which indicate that both flows are visible when switching.
References from Microsoft Documentation:
* Microsoft's official documentation on configuring Security Roles in Dynamics 365 provides detailed guidance on setting permissions for different entities and processes. More information can be found in the Dynamics 365 security model documentation: Manage security, users, and teams
* For Business Process Flow configurations, including permissions and visibility settings, refer to the guide on Create a business process flow in Dynamics 365.
This setup ensures that the carer has the appropriate level of access to perform their duties, specifically in handling pet records and business processes like the " Corgi meet-up. " If you have further questions or need more details on this configuration, feel free to ask!
You need to identify the duplicate pet records, so they can be manually merged by the carer. What must you create?
Correct Answer: A
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