Free AB-410 Questions for Microsoft Building Intelligent Applications AB-410 Exam as PDF & Practice Test Engine

Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to provide a solution for field technicians to create custom inspection reports natively within the new app. What should you do?

A development team builds an Azure OpenAI application that generates business reports. The application occasionally produces incorrect facts even though the prompts are clear. The team wants to reduce inaccurate responses without retraining the model. Which approach should be used?

A company is using a model-driven app to process orders. The company uses a custom integration to add orders to Microsoft Dataverse from two separate point-of-sale solutions.
Order numbers are stored in a column on an Order table named Number. The order numbers are prefixed with the value POS1- or POS2- depending on which point-of-sale system they originated from.
The company creates a calculated text column to store the clean order number. The clean order number must remove the point-of-sale system prefix.
You need to configure the action on the calculated column.
Which formula should you use?

Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to resolve the issues with the canvas apps.
Which two configurations should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Hotspot Question
You are configuring a dashboard in a model-driven app for sales managers. The dashboard displays opportunity pipeline data from the Opportunities table.
The company requires the following functionality:
- Show how each sales stage contributes to the total pipeline for each
sales region.
- Ensure a newly created chart is available to users in the app.
- Use the My Open Opportunities dataset when the dashboard component
loads.
- Prevent users from switching to a different chart at runtime.
You need to create and configure the chart and dashboard component.
How should you configure the requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

A company is building a prompt about product specifications. The company plans to use the prompt in Power Automate.
The prompt must use Retrieval-Augmented Generation to ground the model with additional business information.
You need to select the available knowledge source for the prompt.
What should you use?

A company wants to monitor an AI application's performance after deployment. The team needs information about response quality, latency, failures, and user interactions. Which practice should be implemented?

You are building a model-driven app that uses a Microsoft Dataverse table named Accounts.
Sales representatives use the app to manage customer records.
Sales representatives report that too many records are displayed, including inactive and unrelated accounts where the sales representative isn't the record owner.
You need to ensure only relevant records are displayed for the users.
What are two ways to complete the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Drag and Drop Question
A company uses a cloud flow to process customer records in Dataverse.
The flow must:
- Retrieve a customer record.
- Store the customer email address for later use.
- Use the stored value in an email action.
You need to configure flow actions.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

A developer creates an AI application requiring semantic search over millions of product descriptions. Users should find relevant products even when search terms do not exactly match stored text. Which capability is required?