Microsoft 070-272 Exam Information and Actual Questions

070-272
FREE EXAM DUMPS QUESTIONS & ANSWERS

Certification Vendor:	Microsoft
Exam Name:	Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Exam Number:	70-272
Real Exam Qty:	50–70
Passing Score:	700 (on a scale of 1000)
Exam Duration:	90–120
Related Certifications:	MCDST MCP
Certificate Validity Period:	Lifetime (legacy certification)
Available Languages:	English, French, German, Japanese, Spanish
Exam Price:	Retired; original price approx $125–$150 USD
Exam Format:	Multiple choice, Scenario-based, Troubleshooting questions
Recommended Training:	MCDST Self-Paced Training Kit (Exam 70-272)
Sample Questions:	Microsoft 070-272 Sample Questions
Exam Way:	Proctored onsite / online at authorized testing centers
Pre Condition:	None; 70-272 + 70-271 required for full MCDST certification
Official Syllabus URL:	Retired, no active official page

Section	Weight	Objectives
Configuring and Troubleshooting Application Security	15%	- Configure Windows Firewall for applications - Manage file and folder permissions - Troubleshoot application access control - Manage updates and antivirus protection
Configuring and Troubleshooting Applications	25%	- Configure and troubleshoot Outlook Express - Configure and troubleshoot Internet Explorer - Configure and troubleshoot Microsoft Office applications - Configure operating system settings to support applications
Configuring and Troubleshooting Application Connectivity	20%	- Troubleshoot network adapter and TCP/IP configuration - Diagnose name resolution problems - Troubleshoot firewall and security blocking connectivity - Resolve LAN and remote access connectivity - Resolve issues with locally connected devices
Resolving Application Customization Issues	20%	- Troubleshoot Office application customization - Troubleshoot Internet Explorer customization - Troubleshoot OS configuration for application support - Troubleshoot Outlook Express customization
Resolving Usability Issues	20%	- Resolve Outlook Express usability issues - Resolve Office application usability problems - Resolve OS-related usability problems - Resolve Internet Explorer usability issues