Exam AI-200 Topic 1 Question 20 Discussion

Actual exam question for Microsoft's AI-200 exam
Question #: 20
Topic #: 1
A customer support bot built with Azure AI Foundry Agent Service must ground its answers strictly in an internal knowledge base and avoid hallucinating unsupported facts. What should you implement?

Suggested Answer: B Vote an answer

Grounding the agent in a retrieval source (Azure AI Search) and constraining it via system instructions to answer only from retrieved passages is the standard RAG pattern for reducing hallucination, since the model is anchored to verifiable source content rather than relying purely on parametric knowledge.

by Abel at Aug 18, 2026, 10:28 PM

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