Exam AB-100 Topic 2 Question 91 Discussion

Actual exam question for Microsoft's AB-100 exam
Question #: 91
Topic #: 2
Drag and Drop Question
A company has an AI solution that uses a Microsoft Copilot Studio agent.
You need to monitor the agent's performance. The solution must meet the following requirements:
- Monitor the agent's telemetry in near-real-time (NRT).
- Download transcripts of full conversations.
- Monitor the agent's usage and performance.
What should you use for each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Suggested Answer:


Explanation:
Box 1: Application Insights
Monitor the agent's telemetry in near-real-time (NRT).
To monitor Microsoft Copilot Studio agent performance and telemetry in near-real-time (NRT), the best tool to use is Azure Application Insights.
By connecting your Copilot Studio agent to an Azure Application Insights instance, you can capture detailed runtime data, including user messages, topics triggered, and custom events as they happen.
Box 2: Microsoft Power Apps
Download transcripts of full conversations.
To monitor Microsoft Copilot Studio agent performance, you can download full conversation transcripts for the last 29 days using the Power Apps portal to analyze user interactions. Access Dataverse via Power Apps, navigate to tables, select ConversationTranscript, and export the data as a CSV file to identify engagement, resolution, and escalation patterns.
Steps to Download Transcripts via Power Apps:
1. Sign in to make.powerapps.com.
2. Select the correct environment in the top right corner.
3. In the side menu, select Tables (or Data > Entities in older views).
4. Search for and select the ConversationTranscript table.
5. Select Export data from the top menu.
6. Once compiled, select Download exported data to save the file.
Box 3: Copilot Studio
Monitor the agent's usage and performance.
To monitor a Microsoft Copilot Studio agent's usage and performance, you can use the built-in Analytics page in Copilot Studio, which provides comprehensive data on key metrics, conversation outcomes, and user satisfaction.
Reference:
https://reshmeeauckloo.com/posts/copilot-connecting-application-insights
https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-overview
https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-overview

by Jocelyn at Aug 07, 2026, 11:04 PM

Limited Time Offer

15%

Off

Get Premium AB-100 Questions as Interactive Self Test Engine or PDF

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Nick name: Submit Cancel
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
0
0
0
10