Exam ITIL-4-Foundation Topic 5 Question 36 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 36
Topic #: 5
Which statement about the input and output of the value chain activities is CORRECT?

Suggested Answer: A Vote an answer

Each activity contributes to the value chain by transforming specific inputs into outputs. The inputs could be demand from outside the value chain, or outputs of other activities, while the transformation is facilitated by ITIL practices, undertaken using internal or third-party resources, processes, skills, and competencies.
https://www.bmc.com/blogs/itil-service-value-chain/

by Augustine at Dec 23, 2025, 02:20 AM

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