Exam ITIL-DSV Topic 5 Question 9 Discussion

Actual exam question for ITIL's ITIL-DSV exam
Question #: 9
Topic #: 5
A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

Suggested Answer: D Vote an answer

An example of a utility requirement for a cloud-based document storage service is "The service will allow each user 100GB of storage space." ITIL 4 defines utility as the functionality of a service that meets user needs. In this case, the amount of storage space provided is a key functional requirement that determines the utility of the service for its users.

by Roberta at Mar 03, 2025, 08:58 AM

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