Exam CCBA Topic 4 Question 418 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 418
Topic #: 4
Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

Suggested Answer: A Vote an answer

Explanation
End users are the stakeholders who use the solution or are directly affected by its outcomes. They are most likely to have the most direct awareness of problems that could lead to a business need, as they experience the pain points, inefficiencies, or gaps in the current state of the organization. End users can provide valuable feedback and insights to the business analyst and help to define and validate the requirements and the solution.
References: The information is verified as per the BABOKĀ® Guide and related IIBA resources, which outline the standards and practices for business analysis. The BABOKĀ® Guide is a key resource for understanding business analysis stakeholders and their roles123. You can also find some useful resources and sample questions from other sources

by Duke at Nov 07, 2025, 12:35 PM

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