HP HP2-H14 Exam Information and Actual Questions
- Exam Code/Number: HP2-H14
- Exam Name/Title: Servicing HP Retail Point of Sale Solutions
- Certification Provider: HP
- Corresponding Certification: HP APS
- Exam Questions: 50
- Updated On: Sep 23, 2026
HP2-H14
FREE EXAM DUMPS QUESTIONS & ANSWERS
HP
HP2-H14 Exam
Servicing HP Retail Point of Sale Solutions
HP HP2-H14 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Servicing HP Retail Point of Sale Solutions |
| Exam Number: | HP2-H14 |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 50 |
| Passing Score: | 70% |
| Exam Duration: | 60 minutes |
| Exam Price: | Varies by region (approx. $100–$150 USD) |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Registration: | Prometric (registration suspended) |
| Sample Questions: | HP HP2-H14 Sample Questions |
| Exam Way: | Computer-based testing at authorized Prometric test centers |
| Pre Condition: | No formal prerequisites; recommended basic IT hardware service experience |
HP HP2-H14 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Troubleshooting | 35% | - Power, display, and boot problems - Peripheral communication issues - Diagnostic tools and procedures - Hardware failure isolation and repair - Preventive maintenance guidelines |
| Installation and Configuration | 25% | - Hardware assembly and setup - Peripheral connection: printers, scanners, displays, cash drawers - Driver installation and updates - BIOS and firmware configuration |
| HP Retail POS System Overview | 20% | - HP POS hardware portfolio and models - POS software and operating systems - System architecture and components |
| Replacement and Upgrades | 20% | - Component replacement procedures - Compatible spare parts and accessories - Warranty and service policies - System upgrades and compatibility checks |
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