HP HP2-H13 Exam Information and Actual Questions

  • Exam Code/Number: HP2-H13
  • Exam Name/Title: Selling HP Retail Point of Sale Solutions
  • Certification Provider: HP
  • Corresponding Certification: HPASC
  • Exam Questions: 82
  • Updated On: Aug 08, 2026

HP2-H13
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HP2-H13 Exam
Selling HP Retail Point of Sale Solutions

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HP HP2-H13 Exam Overview:

Certification Vendor:HP
Exam Name:Selling HP Retail Point of Sale Solutions
Exam Number:HP2-H13
Related Certifications:HP Sales Certification
HP ExpertOne (Sales Track)
Exam Duration:60-75
Available Languages:English
Certificate Validity Period:3 years
Exam Format:Multiple Choice, Scenario-based Questions
Passing Score:70%
Exam Price:USD 100-200 (varies by region)
Real Exam Qty:40-60
Sample Questions:HP HP2-H13 Sample Questions
Exam Way:Online proctored exam or authorized testing center
Pre Condition:Basic knowledge of retail environments and IT solution sales is recommended.
Official Syllabus URL:https://www.hp.com/

HP HP2-H13 Exam Syllabus Topics:

SectionObjectives
Topic 1: Support, Services, and Lifecycle Management- HP support offerings
  • 1. Warranty and service plans
    • 2. Managed services and maintenance
      - Solution lifecycle management
      • 1. Upgrade and migration strategies
        • 2. End-of-life planning considerations
          Topic 2: Sales Process and Customer Engagement- Solution selling methodology
          • 1. Value-based proposal development
            • 2. Consultative selling approach
              - Identifying customer needs
              • 1. Retail pain points analysis
                • 2. Solution mapping to business requirements
                  Topic 3: Solution Design and Deployment- Implementation considerations
                  • 1. Scalability and performance planning
                    • 2. Deployment models (in-store, distributed)
                      - Retail POS architecture
                      • 1. System integration with retail back-end systems
                        • 2. Network and infrastructure requirements
                          Topic 4: Solution Positioning and Competitive Differentiation- Competitive landscape
                          • 1. Key differentiators in retail deployments
                            • 2. Comparison with other POS vendors
                              - HP value proposition in retail POS
                              • 1. Reliability, scalability, and manageability
                                • 2. Total cost of ownership (TCO) considerations
                                  Topic 5: HP Retail Point of Sale Solutions Overview- HP Retail POS product portfolio
                                  • 1. POS hardware components (terminals, printers, peripherals)
                                    • 2. Software and solution ecosystem overview
                                      - Retail industry trends and customer requirements
                                      • 1. Digital transformation in retail environments
                                        • 2. Customer experience and omnichannel retailing


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