Free GCX-SCR Questions for Genesys Cloud CX: Scripting Certification GCX-SCR Exam as PDF & Practice Test Engine

Select the default page name which the editor automatically adds when you create a new script.

Allen is creating a script to populate the customer's details. He needs to display the total due from the previous month's bill and the present month's bill to the agent. Both bill amounts are passed to the scripts as string values. Select the appropriate answer.

Every script page has a horizontal stack container placed in it by default.

You can combine Genesys Cloud CX Voice and BYOC Cloud to get the benefits of both cloud telephony connection options.

Which of the following statements about scripts is true?

Identify the script property which is used for exchanging or passing data from one application to another that is unrelated to the call.

You are a contact center administrator and are required to create a script to allow agents to write data to an external CRM. Select the correct sequence.
1. Create a Script.
2. Configure the CRM integration in Genesys Cloud CX.
3. Give necessary permission to agents to view and execute data actions.
4. Configure the respective data action of the configured CRM in Scripts.
5. Enable the Data Actions property in the script.