Free ITILFND_V4 Questions for EXIN ITIL 4 Foundation ITILFND_V4 Exam as PDF & Practice Test Engine
Why should a service level agreement include bundles of metrics?
Correct Answer: B
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Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?
Correct Answer: D
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Which practice has a purpose that includes managing authentication and non-repudiation?
Correct Answer: B
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Which practice facilitates operational communication between the service provider organization and users in the service consumer organization?
Correct Answer: C
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Which is a key element of the 'think and work holistically' guiding principle?
Correct Answer: A
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Which practice handles all pre-defined user-initiated service actions?
Correct Answer: A
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What is the purpose of the 'problem management' practice?
Correct Answer: A
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Which practice makes use of methods from Lean, Agile and DevOps?
Correct Answer: B
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What must always be done before an activity is automated?
Correct Answer: C
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Identify the missing word in the following sentence.
The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.
The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.
Correct Answer: C
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