Free EX0-114 Questions for EXIN IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 EX0-114 Exam as PDF & Practice Test Engine
Which statement below is not a purpose of Supplier Management procedures?
Correct Answer: D
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What may define the scope of Service Management in the Service Management plan?
Correct Answer: B
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What is mandatory to define in the incident management procedures?
Correct Answer: C
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Deming proposed a system of continuous improvement. Which four activities does this system involve?
Correct Answer: C
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Which of the following activities in the Problem Management process is related to the Change Management process?
Correct Answer: A
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What is a shared concept of both ISO/IEC 27001 and ISCWIEC 20000?
Correct Answer: C
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Input from other Service Management processes is required to keep the IT service continuity plan current. Which process has the most to contribute?
Correct Answer: D
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