Exam ITIL Topic 2 Question 100 Discussion

Actual exam question for EXIN's ITIL exam
Question #: 100
Topic #: 2
What term is used to describe the functionality of a service?

Suggested Answer: B Vote an answer

by Faith at Dec 06, 2025, 05:58 PM

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Faith
2025-12-06 17:58:56
Selected Answer: A
Utility refers to the functionality offered by a product or service to meet a particular need.

An output is a tangible or intangible deliverable of an activity.
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